Shipping policy

Shipping Policy

Thank you for shopping with us! Please read our shipping policy below to understand how your order is processed and delivered.

Processing & Delivery: All orders take 9 to 12 business days to be processed, shipped, and delivered to your door.
Please note: Business days do not include weekends or public holidays.

We use Aramex Store-to-Door courier service to deliver your packages safely and directly to your specified address.
You will receive a tracking number via email once your order has been dispatched so you can follow its journey.

While we do everything in our power to ensure your order goes out on time, we are not liable for delivery delays caused by third-party courier services (Aramex), adverse weather, high-volume periods (like Black Friday or Christmas), or any other unforeseen circumstances beyond our control.
Once the package is handed over to Aramex, the delivery timeline is managed by them. If your package is delayed, please use your tracking number to contact Aramex directly or reach out to us, and we will assist in escalating the issue with the courier.

Please ensure that your delivery address is accurate and that someone is available to receive the package during standard business hours (8:00 AM – 5:00 PM). We cannot be held responsible for failed deliveries due to incorrect address details or absence at the delivery location.

If you have any questions about your shipment, please reach out to our support team at [Insert Your Email Address].